Privacy Policy

VOCLOSERT TECH SL (company number B71956837), Carrer de la Igualtat, 24, 08902 Barcelona, Spain, is the data controller responsible for your personal data. Contact: [email protected]

We collect personal data that you provide directly to us, including: name, email address, and any information you include in order forms, support requests, or other communications.

We may also collect technical data such as IP address, browser type, and pages visited when you use our website, for security and analytics purposes.

We use your personal data to: process and fulfil your orders; communicate with you about your projects; respond to support requests; send service-related notifications; and comply with legal obligations.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

We process your personal data on the following legal bases: performance of a contract (to deliver services you have ordered); legitimate interests (to improve our services and prevent fraud); and compliance with legal obligations.

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

In general, we retain client data for a period of 5 years following the completion of a project, unless a longer retention period is required by law.

Under the General Data Protection Regulation (GDPR), you have the following rights: the right to access your personal data; the right to rectification of inaccurate data; the right to erasure ('right to be forgotten'); the right to restrict processing; the right to data portability; and the right to object to processing.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

Our website uses cookies to improve your browsing experience and to analyse site traffic. You can control cookie settings through your browser. By continuing to use our website, you consent to our use of cookies in accordance with this policy.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

Your data is processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos — AEPD) at www.aepd.es.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date.

For any questions about this Privacy Policy or our data practices, please contact: VOCLOSERT TECH SL, Carrer de la Igualtat, 24, 08902 Barcelona, Spain, [email protected]